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       Important Information regarding Child Care Assistance Program (CCAP)


We were made aware by the Department of Child Youth and Families (DCYF) that there has been a request for further information on certain spending of the child care assistance program (CCAP), which comes out of the federal Child Care and Development Fund (CCDF), regarding fraud and verification.  DCYF has received communication from the U.S. Department of Health and Human Services (HHS) Administration for Children and Families (ACF) that the State of Minnesota needs to provide certain information to them regarding CCAP by January 9th. ACF says it may withhold CCDF and impose other penalties if satisfactory responses are not provided. The letter also states that there will be a temporary restriction for Minnesota to draw down CCDF federal reimbursement, and that additional information will be provided to the state on Jan. 5, 2026.  We do not have further guidance or information, but we will provide information as we have it.  We understand that this is stressful for families and providers and we will keep people apprised of any changes in status or funding as soon as we are aware of it. 

Western Prairie Human Services is pleased to announce that Traverse County Social Service has joined Western Prairie Human Services beginning January 1, 2026.

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Glenwood
Pope County 
211 Minnesota Ave East

Glenwood, MN 56334
1-800-291-2827

Office: 320-634-7755
Fax 320-634-0164

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Wheaton

Traverse County

202 8th Street N
Wheaton MN,56296
​1-800-291-2827

Office: 320-422-7777
Fax: 320-563-4230

TDD: 320-422-7800

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Elbow Lake
Grant County

15 Central Avenue North
Elbow Lake, MN 56531
​1-800-291-2827

Office: 218-685-8200
Fax: 218-685-4978

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Important News

Low Income Home Energy Assistance Program (LIHEAP)

 

Low Income Home Energy Assistance Program (LIHEAP)In recognition of the difficulties caused by the Federal shutdown in our communities and out of concern for the residents in our counties, the Western Prairie Board of Commissioners allocated additional funds to our emergency assistance program. It is our intent to focus on heating assistance, since we are aware that program is part of the federal shutdown. We will be prioritizing fuel oil and propane requests first. We will still require that people exhaust other resources first, as per our current policy. Please contact West Central Minnesota Community Action regarding the Low Income Home Energy Assistance Program (LIHEAP) and complete the application before contact Western Prairie.

Reach Out For Warmth Program

Our Reach Out for Warmth project is a local initiative dedicated to providing emergency heating assistance to households in need. To learn more click here

Important Articles 

Medicaid Matters read more

2025 Local Budget read more

Tax Information read more

State Guidelines for Supervising Children read more

Food Resource
If you are in need of extra food click here to find food shelves in your area.

  • Starbuck Police Department: 320-239-2311

  • Traverse County Sheriff’s Office: 320-422-7800

To Report Child Abuse or Neglect
If the child is in immediate danger, call 911 or your local police department. 
If you want to make an immediate oral report of physical or sexual abuse, neglect or exploitation of a
child on Monday-Friday from 8:00 AM – 4:00 PM, call the below numbers and ask for the intake worker. You can also

complete the Child Protection Form  and submit via email, which is the preferred method. Email submission is encrypted.
 

You may also send an email to intake@wphsmn.gov





 


If making a report by email, please include your contact information so you can be reached for clarifying questions or to obtain needed information that may not be included in the email. After 4:00 PM on weekdays and on weekends, please call the following to make a report:

LE = Law Enforcement

  • Grant County Sheriff’s Office:218-685-8280

  • Pope County Sheriff’s Office: 320-634-5411 

  • Glenwood Police Department: 320-634-4518

 


To Make a Report of Adult Abuse or Neglect, call 1-844-880-1574.

If the Adult who is Vulnerable is in immediate danger, call 911 or your local police department.

Mandated reporters please complete the Online Mandated Reporter Form

All other reporters please contact the Minnesota Adult Abuse Reporting Center (MAARC) at 1-844-880-1574.

 

GLENWOOD OFFICE:
211 East Minnesota Ave., Suite 200
Glenwood, MN 56334
(320) 634-7755
1-800-291-2827

ELBOW LAKE OFFICE:
15 Central Ave N
Elbow Lake, MN 56531
(218) 685-8200
1-800-291-2827

WHEATON OFFICE:
202 8th Street  N
Wheaton, MN 56296
(320)422-7777
1-800-291-2827

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“It is our mission to be a person centered agency that partners with and empowers individuals and families, and promotes safe, healthy communities.”

Services and Responsibilities
Human Services works in partnership with public and private agencies to help individuals and families be safe and successful. Western Prairie Human Services provides a wide array of services to eligible citizens. 



Individuals and families who need assistance
in any of the following areas are encouraged
to contact the department:
 

  • Child Support

  • Disability Services 

  • Financial Assistance
    - Cash Assistance
    - Child Care Assistance
    - Food Support
    - Health Support

  • Housing Resources

  • Licensing
    - Family Child Care
    - Child Foster Care
    - Adult Foster Care 

  • Mental Health / Substance Abuse

  • Protective Services

  • Senior Coordinator and
    Caregiver Consultant

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Public Document Portal

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1-800-291-2827
211 Minnesota Ave East • Glenwood, MN 56334 • 320-634-7755
15 Central Avenue North • Elbow Lake, MN 56531 • 218-685-8200

202 8th Street North • Wheaton, MN 56269 • 320-422-7777

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